Collage of Team Members

Our Values

Every treat (cakes, cupcakes, cookies, etc.) represents someone’s special moment, and all those moments matter. Our standard operating procedures for each step of the process makes all the difference to our Guests and set us apart.

Heart
Sincere

We are transparent, Guest-focused and real. When we ask you how your day is going or how we can make your day better, we mean it.

Heart
Proactive

We anticipate our Guests’ needs and form a personal connection with them through engaging conversation.

Heart
Quality Obsessed

We do quality control checks on all our products. We would never serve our Guests anything that isn’t up to Susie standards.

Here's what the team enjoys about working at SusieCakes...

*SusieCakes insight from Indeed based on 186 survey responses.

Bakery worker frosting red velvet cake layers

Clear sense of purpose.

Susan and employee hugging in a bakery

Feeling of personal appreciation.

Coworkers chatting and laughing in a bakery

Supportive environment.

Our Benefits

Our bakeries are closed late nights and major holidays. In addition to a values-driven culture, our benefits program includes:

  • Heath Insurance

    Heath Insurance

  • 401(k) & FSA

    401(k) & FSA

  • Paid time off

    Paid time off

  • Pet rescue reimbursement

    Pet rescue reimbursement

  • Team member recognition

    Team member recognition

  • Progressive career opportunities

    Progressive career opportunities

  • Free cake & PTO on your birthday!

    Free cake & PTO on your birthday!

  • Free work shoes annually

    Free work shoes annually

  • Discounts on all of our baked goods!

    Discounts on all of our baked goods!

  • Bakeries closed on Thanksgiving Day, December 25th-27th & New Year’s Day

    Bakeries closed on Thanksgiving Day, December 25th-27th & New Year’s Day

...and did we mention we like to have FUN?

UPCOMING CAREER EVENTS

We are always looking for dedicated individuals to join our team! Submit your resume for general consideration or browse available opportunities.