National Shipping Menu

Susie in front of a SusieCakes store front

A Note From Susie

Shipping a cake requires a lot of attention to detail to ensure it arrives fresh and looks great! That’s why we have spent the past few years perfecting the shipping process. The #1 question I received for years to my "Dear Susie" email (susie@susiecakes.com) is: "When will you start to ship your products?" We are now thrilled to share that day has come! Please read below for a detailed overview of the process and to answer any questions you may have!

How it Works...

  • 1

    Made to Order

    First, your cake is made to order and then promptly frozen to lock in freshness. We then use our custom designed food safe wrap liner to protect the cake followed by shrink wrapping the cake to keep it super fresh.

  • 2

    Perfectly Packaged

    Next, we pack it with a custom designed inner cake box surrounded by decorative crinkle paper and we wrap the box in twine so the presentation of the gift looks amazing, including a hand written card.

  • 3

    Shipped from our Bakehouse

    We then place the cake box into a custom fitted (and insulated!) branded shipping box and dry ice is added to keep the cake cool. Storage/serving instructions are also added to the box. UPS then picks up the box from our bakehouse!

  • 4

    Delivered to Your Door

    Your box will arrive on your doorstep. Handle the dry ice with care (using something such as oven mitts), place the wrapped cake in the refrigerator and follow the storage/serving instructions. Enjoy!

Made to Order
Perfectly Packaged
Shipped from our Bakehouse
Delivered to Your Door
Made to Order
Perfectly Packaged
Shipped from our Bakehouse
Delivered to Your Door

Shipping Questions

Storage & Serving Questions

Ordering Questions

Product Questions