At SusieCakes®, we create more meaningful connections by elevating milestones and turning everyday occasions into unforgettable memories; and we do this by baking the best-tasting timeless versions of your most loved desserts.

We know how important those moments are and we feel privileged to be a part of these special times, which is why we guarantee the quality of our desserts upon delivery. This guarantee ensures the dessert should look beautiful (no smashed cakes on Susie’s watch!) and taste amazing (delicious and moist), as long as the serving directions are followed.

We are here to make certain that you and your recipients are 100% satisfied. If a cake, cupcake or cookie we've sent does not live up to these high standards, please contact us and we will make it right.

That’s our guarantee.

*Please note, while we guarantee the quality of our product, we cannot guarantee there won’t be delays in shipments once the product has left our location due to potential UPS and other carrier delays.

We recommend Guests place orders in advance of the date they need it to ensure a timely delivery (and to watch your local weather because we know that can impact delivery!)

Guests are responsible for communicating with the recipient about any shipment or delivery. We are not responsible for packages that are not taken care of properly (i.e. leaving it outside for days).